Terms of service

Last updated: May 30, 2026

OVERVIEW

This website is operated by neatlyo.us. Throughout the site, the terms “we”, “us” and “our” refer to neatlyo.us. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service (including but not limited to copyright laws).

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transfer over networks.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material provided on this site is for general information only and should not be relied upon as the sole basis for making decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) without notice at any time.

SECTION 5 - PRODUCTS OR SERVICES

Certain products, including cutting boards, butcher blocks, kitchen accessories, and limited-edition kitchen collections, may be available exclusively online through the website.

These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colors, wood grains, materials, finishes, and images of our products. However, we cannot guarantee that your device’s display will accurately reflect actual product appearance.

Due to the natural characteristics of wood products, slight variations in color, grain, texture, and engraving may occur and are not considered defects.

We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. If we make changes to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

SECTION 7 - THIRD-PARTY LINKS

We are not responsible for examining or evaluating the content or accuracy of third-party websites or materials and do not warrant or assume any liability for third-party content, products, or services.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if information on the website is inaccurate at any time without prior notice.

SECTION 10 - PROHIBITED USES

In addition to other prohibitions outlined in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform unlawful acts;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to upload malicious code, viruses, or harmful software.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

In no case shall NEATLYO LLC, our directors, officers, employees, affiliates, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products purchased through the Service.

SECTION 12 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless NEATLYO LLC and our affiliates, partners, employees, and service providers from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service or violation of any law or rights of a third party.

SECTION 13 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Oregon, United States.