Privacy policy

Last updated: May 30, 2026

This Privacy Policy describes how neatlyo.us (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

Examples include version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

Order Information

Examples include name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill your orders. For example:

Shopify

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

Google

We use Google Analytics and Google Merchant Center to help us understand how customers use the Site and to display relevant advertisements. You can read more about how Google uses your Personal Information here:
https://policies.google.com/privacy

Compliance with Laws

We may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or otherwise protect our rights.

3. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements and marketing communications that may be relevant to your interests. This may include displaying kitchen products, cutting boards, cookware accessories, and promotional offers through advertising platforms such as Google Ads and social media channels.

4. Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, promotions, and special offers.

5. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request that we erase this information.

6. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Operator: NEATLYO LLC

Email: support@neatlyo.us

Phone: +1 5415972015

Address: 345 McMullen Creek Rd, Selma, OR 97538, United States

Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Pacific Time / PT)