Contact information

We’re here to help you with all your kitchen and cutting board needs! At neatlyo.us, we value every customer and are committed to providing excellent support for our premium cutting boards, butcher blocks, kitchen accessories, and culinary products. Whether you have a question about an order, need shipping information within the United States, or would like assistance with product care, returns, or custom engraving options, our team is ready to assist you.

Get In Touch

Operator: NEATLYO LLC

Email: support@neatlyo.us
(We aim to respond to all inquiries within 24 hours on business days.)

Phone: +1 5415972015

Address: 345 McMullen Creek Rd, Selma, OR 97538, United States

Business Hours

Our customer support team operates from Oregon, United States. Please note our operating hours:

Monday - Friday: 9:00 AM – 5:00 PM (Pacific Time / PT)

Saturday - Sunday: Closed

Customer Note: Any inquiries sent during weekends or public holidays will be handled as a priority on the next business day.

Quick Help

Order Tracking: Please include your order number in your email for faster assistance.

Shipping: We offer Free Domestic Shipping on all cutting boards and kitchen accessories across the United States.

Returns: For return instructions, please visit our 30-day Return & Refund Policy page.

Secure Payment: All transactions are securely processed in USD.